Responsible Gaming

Gaming Should Be Fun, Not a Financial Strategy

Online pokies and casino games are designed for entertainment purposes only. They should never be viewed as a way to make money or solve financial problems. The odds are always in favour of the house, and losses are a normal part of gaming. Please gamble responsibly and only with money you can afford to lose.

Age Verification

In Australia, you must be 18 years of age or older to participate in online gambling and pokies. It is illegal for minors to access gambling services. If you are under 18, please do not use our services.

We are committed to preventing underage gambling and reserve the right to verify your age at any time. If you are aware of a minor accessing gambling services, please report it to the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone else, it may be time to seek help:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to try to recover money
• Hiding gambling activities or lying about the amount spent
• Neglecting family, friends, work, or other responsibilities due to gambling
• Using gambling to cope with stress, anxiety, depression, or other emotional problems
• Borrowing money or getting into debt to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Unsuccessful attempts to reduce or control gambling
• Gambling with increasing amounts to achieve the same level of excitement
• Jeopardising relationships, education, or career opportunities

If you are experiencing any of these signs, please reach out for support immediately.

Self-Help Tools & Safer Gambling Features

Many online gambling platforms, including ours, offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose before taking a break
• Session Time Limits: Restrict how long you can play in a single session
• Reality Checks: Regular reminders of how much time and money you have spent
• Self-Exclusion: Temporarily or permanently block your account from accessing gambling services
• Account Cooling-Off Period: Take a mandatory break from gambling for a specified duration

We encourage you to use these tools proactively to maintain healthy gaming habits.

Support Organizations & Help Resources

If you or someone you know is struggling with problem gambling, support is available 24/7 from trusted organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and support for problem gambling
• Lifeline Australia
  Phone: 13 11 14 (24 hours)
  Crisis support and counselling
• Beyond Blue
  Phone: 1300 224 636 (24 hours)
  Support for mental health and wellbeing

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free support for problem gambling
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Education and support resources

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700 (24 hours)
  Confidential helpline and treatment resources

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telefon: 0800 1 372 374 (kostenlos)
  German Federal Centre for Health Education — support for problem gambling

If You Need Help, Reach Out Today

Problem gambling is treatable, and recovery is possible. If you or someone close to you is experiencing difficulties with gambling, please don't hesitate to contact one of the support organisations listed above. These services are confidential, non-judgmental, and completely free.

Your wellbeing is important to us. Seek help early — the sooner you reach out, the sooner you can regain control.